Flex and Microsoft Korea Team Up on Enterprise AX, Linking Copilot and Organizational Data

Flex and Microsoft Korea are strengthening their collaboration on enterprise AI. The two companies are establishing a cooperation structure to accelerate AX for domestic companies and are pushing ahead with efforts to target the large- and mid-sized enterprise market. Flex announced on the 20th that it had signed an agreement with Microsoft Korea to accelerate AX for domestic companies.

Based on the agreement, the two companies will cooperate in three areas. The areas are joint sales to domestic corporate customers, product and technology integration, and reviewing the mutual application of each other's solutions under a 'Customer Zero' approach. Flex registered as a Microsoft partner in September.

The two companies will push ahead with a joint value proposition for the large- and mid-sized enterprise market. To this end, they will pursue the selection of target customers and establish a sales support system. They also plan to jointly propose Flex to companies that use Microsoft 365 Copilot.

The two companies plan to connect Microsoft 365 Copilot with Flex's organizational data. Based on this, they plan to identify company-specific AI utilization models built on the integration of Copilot and Flex services. Their goal is to expand the scope of corporate AI use.

The core of the collaboration lies in connecting Microsoft 365 work data with Flex organizational data. Microsoft 365 accumulates work context such as mail, meetings, and documents, while Flex stores HR and organizational data such as relationships between companies, organizations, and employees, as well as jobs, roles, goals, and competencies. The collaboration is aimed at linking the work context accumulated in Microsoft 365 with Flex's HR and organizational information.

Flex plans to integrate this organizational data with Microsoft Work IQ. The purpose of the integration is to allow Copilot to reflect the user's job, rank, relationships within the organization, and context. In addition, the company will pursue cooperation in a way that applies access permissions for each member while maintaining security and data control in the corporate environment.

The two companies are also reviewing a 'Customer Zero' approach to cooperation. Under this model, Flex would apply Microsoft 365 and Microsoft Azure to its internal work environment and use the operational experience gained in the process for future customer projects. At the same time, they are also reviewing a plan in which Flex first applies the relevant services to its own environment and then uses the operational experience gained for future customer projects.

The collaboration has been presented as an opportunity for Flex to expand beyond its existing HR SaaS business into an enterprise AI platform.

The key is to connect organizational and employee relationship data to enterprise AI, and the goal is to reflect organizational context, which general-purpose AI has difficulty recognizing, in work. Flex CEO Jang Hae-nam said that as Copilot evolves into an autonomous agent, understanding organizational and employee relationships and context becomes more important, and added that the company will push ahead with expanding enterprise AI utilization models in the enterprise market through its cooperation with Microsoft.

Cho Won-woo, CEO of Microsoft Korea, said that the collaboration with Flex expands the possibility of incorporating diverse organizational context into enterprise AI use, and added that the company will support more businesses in their AI transition based on Microsoft solutions.

Source: TECHWORLD · Kim Seung-gi
Original: https://www.epnc.co.kr/news/articleView.html?idxno=408513

References

• https://www.epnc.co.kr/news/articleView.html?idxno=408513