SKT and FSS Join Forces Ahead of Financial Day for Voice Phishing Prevention
IT DAILY ·
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SK Telecom will jointly pursue activities with the Financial Supervisory Service to prevent financial losses from voice phishing ahead of Financial Day. From the 20th, it will run a prevention experience booth, videos, and an OX quiz for visitors at the SK Knights home game venue at Jamsil Students’ Gymnasium. SKT plans to hold training at SKT Tower on the 26th and in Hapcheon County, South Gyeongsang Province, in November, and will apply verified numbers provided by the FSS to its spam filtering system.
SK Telecom and the Financial Supervisory Service will jointly pursue activities to prevent financial losses from voice phishing ahead of Financial Day. SKT announced the move on the 21st.
The event centers on combining AI and telecom technology with the FSS's expertise. Its aim is to help customers better understand the latest voice phishing tactics and encourage actual preventive action.
The event has been operating since the 20th at the SK Knights home game venue at Jamsil Students’ Gymnasium, with spectators as the target audience. On site, a voice phishing prevention experience booth based on the FSS's latest cases is being run.
In addition, voice phishing prevention videos are being shown before the game, during quarter breaks, and at halftime. An OX quiz is also being held during those time slots.
In cooperation with the FSS, SKT plans to hold training on the 26th at SKT Tower, inviting an FSS expert to give the session. The trainees will be employees in charge of the 'visiting service,' and the goal is to ensure that front-line staff at customer touchpoints are accurately familiar with voice phishing prevention information and can explain it easily. The two sides also plan to conduct security training through the 'visiting service' in Hapcheon County, South Gyeongsang Province, in November.
The FSS plans to share damage cases and countermeasure tips on the day, including impersonation of investigative agencies, impersonation of financial companies, and AI-based voice manipulation of family members and acquaintances. The Hapcheon County training will cover ways to prevent financial fraud damage and how to use telecommunications services safely. SKT plans to connect the information provided by the FSS to customer guidance and improvements to its spam-blocking system.
SKT plans to apply the verified numbers provided by the FSS to its voice and text spam filtering system, in order to minimize the mistaken blocking of legitimate financial institution calls. SKT also plans to advance its voice phishing and scam detection functions. Last year, SKT preemptively blocked about 1.1 billion voice spam calls, voice phishing calls, and spam texts with AI filtering.
A Financial Supervisory Service official said that, to prevent voice phishing damage, it is necessary for the public to easily check related tactics and response tips, and that it is important to provide guidance so people can use that information in daily life. The official added that the FSS will cooperate with SKT to that end and will continue seeking effective ways to deliver preventive information.
Source: IT DAILY · Seong Won-young
Original: https://www.itdaily.kr/news/articleView.html?idxno=242331
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Source: IT DAILY
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