Bespin Global Releases '2026 AX Customer Casebook by Industry'...34 Transformation Cases Included
TECHWORLD ·
✦ AI Summary
Bespin Global announced on the 20th that it had released the '2026 AX Customer Casebook by Industry.'
The casebook contains a total of 34 cases, including AI transformation examples from major industries such as finance, the public sector, manufacturing, and retail, 14 domestic projects, and Bespin Global's own AX cases.
Bespin Global said it is connecting its 'Self-Proof' approach to its AX business by applying AI solutions and operating methods validated in internal workflows to customer projects.
Bespin Global announced on the 20th that it had released the '2026 AX Customer Casebook by Industry.' The casebook compiles AI transformation (AX) cases and results across major industries, including finance, the public sector, manufacturing, and retail.
The casebook includes global leading examples, 14 domestic projects from KB Life, Woori Financial Group, Korea Hydro & Nuclear Power, and the Korea Forest Service, as well as Bespin Global's own AX cases. In total, it contains 34 cases. It is organized around industry-specific AI applications and actual operational results.
Bespin Global said AI adoption is moving beyond the proof-of-concept stage and into measurable gains in operational efficiency, revenue, and productivity. In overseas finance cases, the number of companies that disclosed returns on their AI investments increased from 4 to 15 over the course of a year. In overseas manufacturing cases, the casebook includes examples of a 40% productivity improvement and a 48% reduction in lead times.
The domestic project cases present both the ways AI was applied by industry and the actual deployment process. Bespin Global highlighted one nuclear power-related project in which the time required to review technical documents was cut by 90%, and included a retail case in which product content was automated and additional sales of USD 17 million were generated in 60 days.
The final section of the casebook introduces the process and results of Bespin Global's push to transform its own operations with AX. Bespin Global analyzed 33,924 tasks per month, selected more than 900 automation initiatives, and designed and validated 751 AI agents. It is now using 511 AI agents on a regular basis across companywide operations, and the company said this has saved 36,800 work hours a year and reduced human error by 99%.
The company said it is connecting this approach to its AX business and applying it to customer projects. Bespin Global said its AX business model applies AI solutions and operating methods first validated in internal workflows to customer projects, and described this as 'Self-Proof.'
The casebook introduces data integration solutions such as HelpNow AI Platform, HelpNow AI Foundry, and HelpNow DataOps. It also includes cases applying retrieval-augmented generation (RAG), agentic AI, and multi-agent orchestration in multicloud environments based on AWS, Google Cloud, and Naver Cloud.
Han Seon-ho, Vice President and Chief AI Officer (CAIO) at Bespin Global, said the casebook was designed to organize concrete results and methodologies for AI transformation by industry and to help companies refer to application approaches suited to their own environments. He added that comparing actual application cases from global leading companies and domestic firms can help identify the direction of AI transformation.
Source: TECHWORLD · Kim Seung-gi
Original: https://www.epnc.co.kr/news/articleView.html?idxno=408422
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Source: TECHWORLD
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