ElevenLabs Unveils “ElevenAgents Architect,” Says It Can Build and Improve AI Agents Through Conversation Alone
TECHWORLD ·
✦ AI Summary
ElevenLabs has unveiled the alpha version of "ElevenAgents Architect" for its enterprise voice and chat agent platform, ElevenAgents.
"ElevenAgents Architect" is a built-in expert feature that can build and improve agents through voice or text conversation alone.
The tool provides insights and improvement suggestions based on configurable elements, conversation logs, failed tests, spikes in inquiries, and issues found in "ElevenAgents Spotlight," and it also creates simulations and guardrails.
ElevenLabs has unveiled the alpha version of "ElevenAgents Architect" for its enterprise voice and chat agent platform, ElevenAgents. The company described "ElevenAgents Architect" as a new built-in expert feature.
"ElevenAgents Architect" is a feature that lets users build and improve agents through conversation alone. Users can input voice or text, and use that input alone to build and improve agents.
For example, a user can ask how to improve refund resolution rates. The feature can then start with a general question, identify the root cause, and carry out the process of creating a better agent based on that insight, all within a single conversation.
ElevenAgents Architect is a tool that is based on understanding the full range of configurable elements in ElevenAgents. These include the knowledge base, prompts, workflows, voice settings, procedures, guardrails, tools, and simulations. The tool also understands how these settings interact and the best practices for them.
ElevenAgents Architect receives nearly every signal, including failed tests, spikes in inquiries, and issues found in "ElevenAgents Spotlight." It also analyzes conversation logs to provide insights, identify areas that need improvement, and suggest fixes.
ElevenAgents Architect then creates simulations. The purpose of creating simulations is to help support confidence in deploying user changes. Users can describe the new experience they want to implement, and ElevenAgents Architect implements it in the same way an expert would build it.
This support makes it easier to expand an agent's capabilities and range of use. In addition, ElevenAgents Architect is built according to each team's unique rules, and teams can define the standards they want to follow. The standards defined in this way apply to all changes.
ElevenAgents Architect also sets guardrails from the build stage. It also creates simulations for handling edge cases. The effect of the guardrails and edge-case simulations is to support safer deployments from the early stages.
Source: TECHWORLD · Lee Gwang-jae
Original: https://www.epnc.co.kr/news/articleView.html?idxno=408355
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Source: TECHWORLD
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