Korea Coast Guard Pushes Ahead With KRW 3.4 Billion Integrated Maintenance for Information Systems
IT DAILY · · 2 views
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The Korea Coast Guard is pushing ahead with a "2027 Integrated Maintenance Services for Information Systems" project, valued at KRW 3.4 billion.
The project period runs from January 1 to December 31, 2027, and its purpose is to ensure stable operation of the information systems in use and build a response system for disruptions.
The maintenance scope covers 237 types and 5,026 items of hardware, 133 types and 10,312 items of commercial software, and 22 types and 25 items of application software, with at least 15 dedicated on-site personnel required and an SLA to be signed.
The Korea Coast Guard is pushing ahead with a "2027 Integrated Maintenance Services for Information Systems" project. According to the Public Procurement Service's KONEPS system, the project is valued at KRW 3.4 billion as of the 15th.
The project is designed to promote stable operation of the information systems currently in use and to build a response system in preparation for disruptions. Its scope includes establishing preventive measures and a rapid response system.
The scope also covers continuous updates and improvements in response to changes in the IT environment, as well as continuous updates and improvements in response to changes in work procedures. The project period runs from January 1 to December 31, 2027, and lasts 1 year.
According to the RFP, the maintenance scope ranges across all areas from hardware to commercial and application software. The hardware category covers 237 types and 5,026 items, including servers, network switches, security equipment, video conferencing equipment, PCs, precision air conditioners, and UPS units.
The commercial software category covers 133 types and 10,312 items. Items include search engines, network interconnection solutions, network access control, and ITSM systems.
The scope of work also encompasses operation of the Coast Guard's various application software systems and related information systems. The target includes 22 types and 25 items of application software, including many of the Coast Guard's core work systems. Representative target systems include the integrated information system for fishing vessel entry and departure management, the maritime ferry operation management system, the marine leisure integrated information system, and the maritime security support system. Also included are the work portal, civil service portal, mobile office, field work portal, big data platform, and IoT smart vessels.
To that end, the project requires at least 15 dedicated on-site personnel. It calls for 11 personnel for operation and continuous monitoring of 11 types of information systems; the 11 examples include the homepage, work portal, fishing vessel entry and departure system, and big data platform. It also requires 1 network equipment operator, 1 communications equipment operator, 1 security equipment operator, 1 data refinement support staff member, and 2 office equipment management staff members for the headquarters PC and other office equipment.
A user support desk, help desk, and ITSM system will also be operated. In addition, regular and ad hoc inspections will be carried out to prevent disruptions, and emergency restoration will be performed when a disruption occurs. If hardware fails, parts replacement and repairs will also be provided, and if recovery is delayed, there is an obligation to substitute equipment of equal or higher specification.
The contractor must sign a service level agreement (SLA) with the ordering agency within 1 month after the contract begins. It must also maintain an availability rate of at least 99.92% for Level 1 disruptions, while the maximum allowable response time for disruption handling is set at 120 minutes for Level 1 and 180 minutes for Level 2. Penalties will be imposed if the monthly overall service level evaluation falls short.
The Korea Coast Guard expects the project to improve operational stability and optimize system performance.
Participation in the bidding is restricted for large companies under the Software Promotion Act and a notification by the Ministry of Science and ICT. Companies belonging to groups subject to restrictions on cross-shareholding are also barred from participating. Joint bidding is allowed on a joint-performance basis, and consortiums are limited to no more than five companies.
Source: IT DAILY · Yang Seung-gap
Original: https://www.itdaily.kr/news/articleView.html?idxno=242222
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Source: IT DAILY
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