KT Showcases Internal AX Use Cases at 'AID-X Day'
IT DAILY ·
✦ AI Summary
KT held the '2026 AID-X Day' at its Pangyo building on the 14th and 15th to share AX innovation achievements and experiences across business, technology, and work practices.
The event was organized into four areas: business, innovation, work, and tech, and featured AX use case exhibitions, R&D achievement displays, presentation sessions, and an AI service development hackathon.
KT plans to spread the AX use cases and experiences shared at the event across the entire group and connect internally validated technologies to customer services and new businesses.
KT held the '2026 AID-X Day' at its Pangyo building on the 14th and 15th. The event was organized to share AX innovation achievements and experiences across business, technology, and work practices.
AID-X stands for AI-Driven Everything. AID-X Day served as a venue for employees to share AX capabilities, with a focus on exchanging the skills accumulated in business, technology, and work settings.
The program was designed so attendees could directly see and experience major technologies and use cases. The event was organized into four areas: business, innovation, work, and tech.
On site, KT held an exhibition of AX use cases and R&D achievements. It also ran presentation sessions and an AI service development hackathon.
The article presented AI use cases divided into the business and innovation areas. In the business area, it highlighted improved efficiency in data analysis and customer feedback review through AI.
In the business area, KT introduced features that let employees use the data analytics platform 'MAGMA BI/DW' to search and analyze data based on natural-language questions, and to generate insights and dashboards. It also presented a move away from work that had involved downloading and processing data from multiple systems manually, shifting instead to an AI question-and-answer format.
KT also disclosed AI analysis technology for reviews of the My KT and KT Membership apps and VOC received at its customer center. The purpose of the technology is to identify key improvement requests, and KT said the analysis work time was reduced from about 8 hours to within 10 minutes.
In the innovation area, KT introduced the 'Robot Skill Flywheel' technology. The technology accumulates robots' work experience and data, and continuously learns and verifies new tasks. KT is applying the technology in manufacturing and logistics sites in connection with the robot service platform 'KT RaaS Suite'.
In the work area, KT unveiled the companywide platform for employees, 'AX Works.' 'AX Works' includes a function for directly creating and sharing AI agents for work. KT also introduced examples linking the KT Design System (KDS) with AI development. The scope of the linkage connects screen planning, UI design, and code generation, and there are 4 projects where the technology has been applied. In one of those projects, the development period was shortened from 9 months to 6 months.
In the tech area, KT demonstrated an 'AI Security Diagnosis Platform.' The platform searches for and analyzes security vulnerabilities in web services. In the customer protection technology demonstration, KT showed technology for detecting abnormal text-message sending and small-payment patterns.
KT then shared AI agents for My KT and Genie TV, as well as technologies supporting patent writing and bidding strategies. It also introduced its proprietary AI model, 'Mideum K 3.0,' and AI guardrails, broadening the presentation to cover both service application technologies and its own model.
In the presentation sessions, employees shared trial-and-error experiences and problem-solving know-how from applying AI to their work. They also shared setbacks encountered in introducing AI. In addition, 32 teams took part in the hackathon.
KT and KT DS introduced 'kode,' a development framework that applies AI throughout the entire development process. 'kode' covers planning, design, development, verification, and deployment. In this framework, AI supports repetitive code implementation and verification, while people decide requirements and design directions and check final quality.
KT also shared its experience of redesigning financial data into a structure that AI can understand and building a 'CFO Agent.' The 'CFO Agent' can compare financial information by company, business, and period, and can also perform trend and cause analysis in natural language.
KT also held a hackathon for employees to directly identify work-related problems and solve them with AI. The hackathon was run in teams of 3, and 32 teams that passed the preliminaries advanced to the finals. In the finals, the focus was on implementing AI agents, workflows, and services, and KT plans to review whether the winning projects can be applied to work and expanded to other organizations.
KT said it plans to spread the AX use cases and experiences shared at this event across the entire group. It also plans to connect internally validated technologies to customer services and new businesses.
Ok Kyung-hwa, executive vice president and head of KT's IT division (CIO), said the core competitiveness of AX lies not in simply using individual AI tools, but in accumulating organizational capabilities through field-tested experience and quickly spreading those experiences. She added that KT will push ahead with spreading AX use cases and know-how verified in the field across the entire organization so that customers and employees can tangibly feel change, and that it will use that as the direction for connecting AX innovation.
Source: IT DAILY · Seong Won-young
Original: https://www.itdaily.kr/news/articleView.html?idxno=242210
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Source: IT DAILY
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