LG Uplus to Meet Customers in Remote Islands and Mountainous Areas With Mobile Stores
IT DAILY ·
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LG Uplus said on the 7th that it will operate "mobile stores" for customers in remote island and mountainous areas and for digitally underserved groups who have difficulty visiting brick-and-mortar stores.
The mobile stores will be mobile outlets converted from Hyundai Solati vehicles, with one assigned to Yeongnam and one to Honam and deployed across remote island and mountainous areas nationwide, each operated by a team of three employees.
On site, they will provide USIM replacement, telecom fee consultations, smartphone use training, and voice phishing prevention education, and they will also be used for festival and event consultations and disaster relief support.
LG Uplus said on the 7th that it will operate "mobile stores" for customers in remote island and mountainous areas and for digitally underserved groups who have difficulty visiting brick-and-mortar stores. The mobile stores will provide telecommunications consultations and digital education.
LG Uplus will operate mobile stores converted from Hyundai Solati vehicles in remote island and mountainous areas nationwide. One vehicle will be assigned to Yeongnam and one to Honam, with each vehicle operated by a team of three employees.
These employees are expected to visit remote island and mountainous areas, small cities without stores, and areas with large elderly populations in person. On site, they will support USIM replacement, household telecom fee consultations, and mobile phone telecom fee consultations.
They will also provide smartphone use training and voice phishing prevention education. LG Uplus also released photos showing employees introducing a "mobile store" vehicle assigned to the Honam region and demonstrating customer consultations.
The vehicle is equipped with a customer consultation space inside and is designed to accommodate monitors and storage space for handouts. Outside, it can be fitted with an awning, tables, chairs, and standing signs for guidance, and it can be configured with consultation and waiting areas depending on on-site conditions. Based on this setup, the mobile store will be used to expand contact points with local residents.
Under normal conditions, it will provide telecommunications consultations and portable battery rental services at local festivals and events. It also plans to offer guidance on bundled Internet, IPTV, and mobile services, along with customer participation programs tailored to the characteristics of each event site. For small business owners, it plans to provide CCTV consultations, POS terminal consultations, and Internet consultations related to the telecommunications services needed to run stores.
The mobile store will also be used to support disaster relief efforts. At disaster relief sites such as flood and wildfire scenes, it will provide free Wi-Fi, smartphone charging, and portable battery rental services. In disaster situations, it plans to be deployed for relief support centered on providing telecommunications convenience.
Source: IT DAILY · Seong Won-young
Original: https://www.itdaily.kr/news/articleView.html?idxno=242040
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Source: IT DAILY
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