Bespin Global Wins aT AI Conversational Service Project
IT DAILY ·
✦ AI Summary
Bespin Global announced on the 8th that it had been selected as the contractor for aT's "ChaTi functionality enhancement" project.
aT will push ahead with a project to fully revamp "ChaTi," the conversational information search service within its agriculture and food export information platform, KATI, based on the latest AI technologies.
Bespin Global plans to use HelpNow AI to build an agentic AI-based next-generation intelligent assistant system, and will work to improve LLM and RAG, expand internal data learning, and introduce an OCR-based extraction system.
Bespin Global announced on the 8th that it had been selected as the contractor for the Korea Agro-Fisheries & Food Trade Corporation (aT)'s "ChaTi functionality enhancement" project.
To respond to the rapidly changing global export environment, aT will push ahead with a project to fully revamp "ChaTi," the conversational information search service within its agriculture and food export information platform, KATI, based on the latest AI technologies.
Bespin Global plans to use its AI platform, HelpNow AI, in this project. Through it, the company plans to build an agentic AI-based next-generation intelligent assistant system that goes beyond simply upgrading a chatbot.
The intelligent assistant system will be equipped with the ability to independently analyze and carry out users' complex requirements. Key tasks include improving the latest large language model (LLM) and retrieval-augmented generation (RAG) architecture to increase answer accuracy.
The project will also expand learning from internal data such as export statistics DB and non-tariff barrier Q&As, while promoting the introduction of an OCR-based extraction system for unstructured data such as PDF, tables and images.
The project aims to resolve complex queries by applying Multi-Agent Orchestration technology, in which agents specialized in market analysis, regulatory diagnosis and data analysis collaborate. The information provided through the system will be optimized for export companies and distributors, and will be delivered as customized information for export companies and distributors.
Hur Yang-ho, CEO of Bespin Global Korea, said winning the aT ChaTi enhancement project means Bespin Global's AI technology standards have been recognized even in the agriculture and food domain. He added that the company has public AX (AI transformation) references spanning the Ministry of the Interior and Safety, Korea Hydro & Nuclear Power, and aT, and that based on this, it aims to establish a milestone for an "AI standard platform" that all public institutions in South Korea can trust and adopt.
Source: IT DAILY · Kwon Young-seok
Original: https://www.itdaily.kr/news/articleView.html?idxno=241467
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Source: IT DAILY
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