Kakao Impact Foundation Showcases AX Cases in Social Innovation Field, Offers Guide for Organizations
TECHWORLD ·
✦ AI Summary
Kakao Impact Foundation shared AX experiences and field application cases from social innovation organizations at the 3rd Korea Social Value Festa at COEX in Seoul on the 21st and 22nd.
The foundation said that since last April it has been running its own AX experiments, with the share of responses saying AI use improved work processes rising from 29% in April to 65% at the end of August, and average daily work time savings reaching 107 minutes.
It also introduced the "Caring Note" case from the social innovation field and unveiled the "AX Guide for the Social Innovation Ecosystem," which organizes the AX promotion process into 5 stages.
Kakao Impact Foundation unveiled its experience with AI transformation (AX) in social innovation organizations and examples of its application in the field, while also introducing changes in AI use within the foundation and work improvement cases from nonprofit organizations. It also presented a guide that summarizes each organization’s AX promotion process.
The foundation said this by holding a presentation at the 3rd Korea Social Value Festa, which took place on the 21st and 22nd at COEX in Seoul, where it shared AX experiences from the foundation and the social innovation field. The Korea Social Value Festa was hosted by the Korea Chamber of Commerce and Industry, and it is an event where companies, government, academia, and social innovation organizations share ways to solve social problems and examples of collaboration.
Kakao Impact Foundation participated in the event for the second consecutive year following last year, and on the 22nd it held the main-stage special program, "Helping AI Stage."
Since last April, Kakao Impact Foundation has been conducting its own AX experiments, supporting members’ AI use, sharing related experiences internally, and regularly measuring changes in work practices.
During this process, the share of respondents who said AI use improved work processes rose from 29% in April to 65% at the end of August. The average daily work time saved by members through AI use was 107 minutes.
The foundation introduced "Tech for Impact LAB AX" as a case from the social innovation field. Kakao Impact Foundation operates "Tech for Impact LAB," which is based on collaboration between social innovators and IT experts, and the program aims to develop technologies needed to solve social problems. Starting this year, Kakao Impact Foundation has been supporting AX for social innovation organizations, as well as advancing technologies so they can continue to be used in the field.
As a representative case, it cited "Caring Note," jointly developed by the nonprofit organization Neulpumgachi and IT experts. "Caring Note" is a medication counseling record and analysis service. Previously, pharmacists manually recorded notes after counseling, but after its introduction, counseling content was recorded and medication records were automated using AI. As a result, the time spent on record management fell to about one-third of the previous level.
As the workload eased, the scale of counseling operations expanded. In the 1 year and 6 months after adoption, the number of medication counseling sessions at the "mobile medication counseling center" rose from 10 to 53, while the number of clients increased from 120 to 437 and the number of participating pharmacists climbed from 6 to 30 over the same period.
Since this May, Kakao Impact Foundation has supported Neulpumgachi’s use of AI coding tools. Through this, it helped Neulpumgachi plan and improve functions directly needed in the field, and the support direction focused on reducing dependence on external development support. The purpose of this support is to lay the groundwork for social innovation organizations to operate and advance their own technologies.
That day, the foundation unveiled the "AX Guide for the Social Innovation Ecosystem." The guide was produced based on its experience so far and organizes the AX promotion process into 5 stages. The 5 stages consist of establishing AI use standards for each organization, assigning a person in charge, building a data environment, periodic measurement and review, and organization-wide expansion.
The guide includes diagnostic questions on an organization’s work environment and level of AI use, as well as criteria for measuring change, so that organizations can assess their current work environment and degree of AI use and then check subsequent changes.
Kakao Impact Foundation plans to further share the results of AX applications in the foundation and the social innovation field at Tech for Impact’s performance presentation in December. Ryu Seok-young, chair of Kakao Impact Foundation, said the foundation views AI as a technology that can accelerate nonprofit organizations’ response to social problems, and that it plans to share with the ecosystem its prior experience with AI use and business applications, along with the trial and error it went through. He also said the foundation will work together to seek ways for AI to make a practical contribution to solving social problems.
Source: TECHWORLD · Kim Seung-gi
Original: https://www.epnc.co.kr/news/articleView.html?idxno=407364
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Source: TECHWORLD
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