Volt Tech Korea and Lotte Hi-Mart Launch Integrated Protection Service for iPhone 18 Pro Lineup
TECHWORLD ·
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Volt Tech Korea and Lotte Hi-Mart announced on the 23rd the launch of iProtec+ with AppleCare Services for customers who purchase the iPhone 18 Pro lineup.
The service is an integrated product that adds loss and theft insurance and ID Protect, a personal data leak risk monitoring service, to AppleCare Services' device damage repair support.
The service is accessed through the dedicated online platform Protection Hub, and claims related to loss and theft are also processed there.
Volt Tech Korea and Lotte Hi-Mart announced on the 23rd the launch of iProtec+ with AppleCare Services, an integrated device protection service for customers who purchase the iPhone 18 Pro lineup. Through the launch, the two companies have expanded their collaboration to the iPhone 18 series.
Volt Tech Korea said that as smartphones have become central to daily life, consumer risks have expanded beyond device damage to include loss and theft. Accordingly, the service adds loss and theft insurance and ID Protect, a personal data leak risk monitoring service, on top of AppleCare Services' device damage repair support.
A key feature of the new product is that it adds personal data monitoring and combines what previously required separate enrollment for the three protection elements into a single package. As a result, customers who purchase the iPhone 18 series can prepare for device damage, guard against the risk of personal data leaks that may occur in the event of loss or theft, and do so all at once without separate sign-ups for each product.
The package is divided into repair and extended warranty, loss and theft coverage, and personal data leak risk monitoring. Device damage and battery degradation are covered through AppleCare Services and the extended warranty. AppleCare Services supports repairs for accidental device damage and provides a 24-month extended warranty. The extended warranty includes battery replacement if battery performance falls below 80%.
Loss and theft are covered under a separate insurance policy. The loss and theft insurance is provided for 24 months, and one device replacement is available if the device is lost or stolen during the coverage period. The deductible for the loss and theft insurance is 50% of the device's recommended retail price (RRP).
Personal data leak risk monitoring is provided through ID Protect. ID Protect is a product that serves as a personal data leak risk monitoring service. The service is accessed through the dedicated online platform 'Protection Hub,' and claims related to loss and theft are also handled through 'Protection Hub.'
Lotte Hi-Mart said it would expand support for iPhone 18 Pro lineup buyers by linking this to its partnership with Volt Tech. Lee Eon-seok, head of the Smart Home Appliances Division at Lotte Hi-Mart, said there are expectations for post-purchase protection and support when buying key products such as the iPhone 18 Pro and Pro Max. He added that through its partnership with Volt Tech, the company plans to expand the customer experience for buyers of the iPhone 18 Pro lineup and support device protection and management.
Ko Kwang-beom, CEO of Volt Tech Korea, said consumer risks are diversifying beyond simple device damage as smartphone usage expands. He said iProtec+ with AppleCare Services is an integrated protection service that combines device protection, loss and theft coverage, and personal data monitoring in response to this trend. He added that the company plans to expand partnerships with a variety of partners in order to improve convenience for domestic customers using protection services.
Source: TECHWORLD · Lee Kwang-jae
Original: https://www.epnc.co.kr/news/articleView.html?idxno=407324
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Source: TECHWORLD
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