AIWorks to Showcase Inclusive AI Cases at Social Value Festa
TECHWORLD ·
✦ AI Summary
AIWorks will participate in the 3rd Korea Social Value Festa, held on the 21st and 22nd at COEX in Seoul.
At the exhibition, it will introduce inclusive AI projects in Vietnam and Cambodia, along with the AI care solutions Callbot Studio and CareVia.
It will also unveil the operating results of the Hanoi AI data training and processing center, a chatbot pilot in Cambodia's public sector and its collaboration on CSES's AI-based CSR measurement and evaluation platform.
AIWorks will participate in the 3rd Korea Social Value Festa, held on the 21st and 22nd at COEX in Seoul. At the event, AIWorks will unveil AI business cases applied to AI talent development in developing countries, public services and care for vulnerable groups.
At the exhibition, AIWorks will introduce its inclusive AI programs pursued in Vietnam and Cambodia, as well as care solutions and a collaboration case for developing an AI-based CSR measurement and evaluation platform. The booth will center on projects in Vietnam and Cambodia linked to Korea International Cooperation Agency (KOICA) Inclusive Business Program (IBS).
Featured exhibits include the AI care phone solution Callbot Studio and the care solution for people with developmental disabilities, CareVia. Along with these cases, AIWorks will also present its inclusive AI program initiatives.
In the Vietnam project, an AI data training and processing center was established in Hanoi in July 2022. AIWorks is providing job training and project participation opportunities for local young people.
As results from operating the Hanoi AI data training and processing center, AIWorks cited 904 people who completed training, 69 people linked to employment and KRW 1.55 million in local transaction performance.
Cambodia completed a pilot demonstration last year of a chatbot based on a Khmer large language model (LLM) and retrieval-augmented generation (RAG). It plans to expand deployment from this year through 2030.
The target areas include eight fields: administration, permits, education, civil complaints, procurement and law. Cambodia envisions expanding the application across the public sector by 2030.
In the care sector, the company highlighted a non-face-to-face check-in case using Callbot Studio. Through the North Korean Refugees Foundation's “Ttaring AI Check-in Support Project,” AIWorks provides weekly check-in calls to about 200 North Korean defectors who need emotional support. Callbot Studio analyzes conversations across seven areas — health, meals, sleep, medication, psychology, daily life and safety — and alerts the person in charge when it detects warning signs. It also conducts follow-up questions based on previous call content to support non-face-to-face care.
CareVia is a care solution for people with developmental disabilities. Based on enterprise business and development cooperation between AIWorks and SKT, it automates records of challenging behaviors such as self-harm and harm to others. It also helps experts analyze the causes of behavior based on accumulated data and supports the development of individualized support measures.
According to SKT enterprise public materials, CareVia has been adopted at a cumulative 12 sites. Recording work time was cut by up to 90% compared with the same environment, and in some operating cases, challenging behaviors fell by 34.6% after customized AI intervention. In addition, some operating cases showed guardian satisfaction at 81%.
Separately from the exhibition participation, partner companies are taking part in the Korea Center for Social Value Enhancement Studies (CSES) public AI-based CSR measurement and evaluation platform, which AIWorks developed. During the event, an operation allowing visitors to experience the platform firsthand will also be available in the pop-up zone.
AIWorks CEO Yoon Seok-won said that the scale of change in the field matters more than the technology itself. He also said the company plans to use the exhibition to spread AI use cases in the field, including jobs in Vietnam, check-ins for North Korean defectors and behavioral monitoring for people with developmental disabilities.
Source: TECHWORLD · Kim Seung-gi
Original: https://www.epnc.co.kr/news/articleView.html?idxno=407229
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Source: TECHWORLD
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