LG Uplus, Hyundai Elevator to Strengthen Elevator Safety With AI, Sign MOU to Upgrade Remote Monitoring Platform
TECHWORLD ·
✦ AI Summary
LG Uplus and Hyundai Elevator signed a memorandum of understanding on the 15th on cooperation in wireless services and AI and security for a smart remote monitoring platform.
The two companies will apply LG Uplus M2M services to the communication segment between Hyundai Elevator's smart remote monitoring platform, MIRI, and elevators, and will also push ahead with a proof of concept for an emergency call service model that applies AI voice recognition technology.
They will also review how to apply LG Uplus's security monitoring service and the cloud-based network and integrated security platform U+SASE to Hyundai Elevator's MIRI, pursuing stronger security for the elevator remote monitoring system.
LG Uplus and Hyundai Elevator announced on the 17th that they had signed a memorandum of understanding on cooperation in wireless services and AI and security for a smart remote monitoring platform. The agreement was signed on the 15th. Under the pact, the two companies will pursue cooperation in wireless services, AI and security related to elevator remote monitoring.
The agreement covers the upgrading of an AI-based elevator remote monitoring system and the building of a future-oriented elevator service ecosystem. LG Uplus M2M services will be applied to the communication segment between Hyundai Elevator's smart remote monitoring platform, MIRI, and elevators.
The purpose of applying the M2M service is to improve the stability of remote monitoring. The two companies will also push ahead with a proof of concept for an elevator emergency call service model that applies AI voice recognition technology.
AI voice recognition technology will be applied to the emergency call device. AI will analyze call contents first and handle malfunctions, prank calls and simple inquiries. Dedicated staff will respond immediately only in emergency situations, under a standard that is being applied. The essence of this announcement is strengthening elevator safety through AI and upgrading the remote monitoring platform.
LG Uplus and Hyundai Elevator will expand cooperation in security. Based on the two companies' cooperation record in 2023, they have already jointly developed MIRI View, an AI CCTV-based abnormal situation detection and control center transmission service for strengthening safety inside elevators. MIRI View targets screams, falls and prolonged stays for detection.
This time, they will review how to apply LG Uplus's security monitoring service to Hyundai Elevator's MIRI. They will also review how to apply U+SASE, a cloud-based network and integrated security platform, to Hyundai Elevator's MIRI. Through this, they will pursue stronger security for the elevator remote monitoring system.
Based on this cooperation, the two companies plan to work to improve the safety and convenience of elevator users and enhance elevator operating efficiency. They also plan to carry out a range of digital innovation tasks and jointly promote the building of a future-oriented elevator service ecosystem.
Lim Jang-hyeok, head of LG Uplus's Enterprise Customer Group and executive vice president, said the combination of AI and security based on stable wireless communications is meaningful for innovating elevator remote monitoring systems. He added that the company plans to continue cooperating with Hyundai Elevator and identify innovative tasks to improve customer safety and convenience.
Source: TECHWORLD · Kim Hye-jin
Original: https://www.epnc.co.kr/news/articleView.html?idxno=407094
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Source: TECHWORLD
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