SKT Signs MOU With 4 Ageing-Population Local Governments for “Visit-Based Service” to Expand Collaborative Model for Preventing Financial Crime
TECHWORLD ·
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SKT is promoting a “visit-based service” with local governments to prevent financial crimes against older adults and close the digital gap.
On the 11th, SKT signed a business agreement with Sancheong-gun, Hamyang-gun, Geochang-gun, and Hapcheon-gun, and disclosed it on the 13th.
SKT plans to run a total of 8 lecture-style and hands-on training sessions, consultations, and phone inspections, 2 times each in the 4 counties.
SKT is jointly promoting a “visit-based service” with local governments to help prevent financial crimes against older adults and close the digital information gap. On the 11th, SKT signed a business agreement with 4 local governments in South Gyeongsang Province: Sancheong-gun, Hamyang-gun, Geochang-gun, and Hapcheon-gun. On the 13th, SKT disclosed that it had signed the agreement.
Based on the agreement, SKT decided to jointly operate the existing “visit-based service.” The idea is to improve the effectiveness of the existing service by leveraging local governments’ ability to understand local conditions and residents’ needs.
Assemblyman Shin Sung-beom said that the higher the share of older residents in a region, the more cases of financial damage such as voice phishing there are, and the wider the digital information gap in those areas tends to be. He explained that he believed experts needed to visit local residents directly and provide the necessary training, and that a public-private cooperation system for this purpose was important. He also said the training was organized in connection with SKT’s “visit-based service.”
There are 4 areas that signed the agreement. Based on resident registration population statistics from the Ministry of the Interior and Safety, the share of people aged 65 and older in the 4 counties as of the end of July 2026 was 46.3% in Sancheong-gun, 42.2% in Hamyang-gun, 34.7% in Geochang-gun, and 48.9% in Hapcheon-gun. The elderly share in all 4 areas is higher than the national elderly population ratio of 21.7%, and all 4 counties are 1.6 to 2.3 times the national elderly population ratio of 21.7%.
Reflecting the characteristics of regions with a high share of older residents, SKT plans to operate the “visit-based service” in Sancheong-gun, Hamyang-gun, Geochang-gun, and Hapcheon-gun. The service will be held 8 times in total, twice in each county. The program will consist of lecture-style education and participatory, hands-on sessions such as voice-phishing experience activities.
Residents will receive information on preventing financial crimes and using mobile phones, and consultations related to telecommunications services for residents will also be provided. Phone inspections and device care services will also be offered. The 4 counties plan to determine the event venues, operating methods, and scale of participation based on local conditions, and to maximize resident participation by using local networks.
SKT has repeatedly operated on-site visit-based services in various regions this year, holding the “visit-based service” a total of 145 times across 74 cities and counties nationwide.
The company said it sees visiting the customer’s site directly to provide needed services and listen to feedback as the starting point for strengthening customer trust. It added that it will continue to carry out on-site telecommunications service activities in cooperation with local governments to improve residents’ safety and convenience.
Source: TECHWORLD · Kim Hye-jin
Original: https://www.epnc.co.kr/news/articleView.html?idxno=406864
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Source: TECHWORLD
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