MegazoneSoft Completes AX Rollout for C&C International, Shifts to Google Workspace-Based Collaboration

MegazoneSoft, an affiliate of MegazoneCloud, has completed the rollout of an enterprise AI transformation (AX) system for cosmetics ODM company C&C International. The Google Workspace-based AX system for C&C International has been completed, along with a 3-month change management process. MegazoneSoft said the system will officially go live on the 10th.

The project focused on transitioning C&C International's existing work environment to a cloud-based one and establishing a foundation for real-time collaboration and the use of generative AI among employees. To this end, MegazoneSoft conducted a preliminary review of the existing IT environment and work characteristics.

MegazoneSoft then developed a phased transition plan that reflected user workflows and security requirements. During the data migration process, it identified the status of existing data and the items to be moved, and carried out the migration sequentially.

MegazoneSoft emphasized minimizing work disruptions and data loss during the system transition. It also completed the transition with a focus on moving existing materials into the new work environment. According to MegazoneSoft, the system will officially go live on the 10th.

After the system goes live, C&C International employees will be able to co-edit documents regardless of location or device and exchange opinions in real time. Meeting invitations, online meetings, and automatic drafting and sharing of minutes will also be handled in a single work environment.

Documents and work materials that had been scattered across individuals and departments were moved to the cloud, and documents and materials can now be shared and managed by access level. As a result, separate materials delivery tasks and the aggregation of multiple documents have been reduced, while access permissions by organization and user, as well as account, device, and data access management, are now in place.

After the system was built, MegazoneSoft carried out change management to help establish the new way of working. It also provided practical training on key Google Workspace features for employees and offered support to ease confusion during the early stages of the transition.

This change management used MegazoneSoft's "customer zero" principle. The "customer zero" principle has been applied to MegazoneSoft's internal AX process since last year, and the company has been pre-applying AI transformation for its own employees. The experience gained from this pre-application was reflected in customer work-environment transitions and training.

C&C International plans to expand the use of generative AI and data analytics to broaden internal AI usage. Through this, it aims to expand data-driven decision-making, widen the scope of AI use, and identify new use cases.

MegazoneSoft plans to support internal information search, summarization, and data analysis based on Google Gemini, and it will link business data with Google Cloud's data warehouse BigQuery. Based on this, the company aims to strengthen customer-tailored technical support and expand data-driven decision-making.

C&C International established a dedicated AI organization, "AI Labs," this year, and "AI Labs" applies AI across product planning, development, and production. Gi-nyeon Jin, CEO of MegazoneSoft, said the company provides change management consulting and training based on the know-how accumulated through its own AI transformation experience, and delivers industry- and company-tailored AI work environments based on its experience designing enterprise workflows.

Source: TECHWORLD · Kim Seung-gi
Original: https://www.epnc.co.kr/news/articleView.html?idxno=406798

References

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