RSUPPORT Officially Launches RemoteCall and RemoteView in Indonesia, Expanding Southeast Asia Push
TECHWORLD ·
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RSUPPORT held a launch event for local official reseller partners in Indonesia and officially launched RemoteCall and RemoteView.
The event was hosted by PAT, about 60 local reseller partners attended, and key solutions, sales expansion plans, and partner cooperation measures were shared.
RSUPPORT plans to use PAT's network of about 80 resellers to expand supply in Indonesia and broaden channel partnerships to major Southeast Asian countries.
RSUPPORT is accelerating its push into the Southeast Asian market by moving to build out its distribution channels in Indonesia. The company held an official launch event for local official reseller partners in Indonesia and officially launched its remote support solution, "RemoteCall," and its remote access solution, "RemoteView."
The event was hosted by PAT(PT. Prospera Aswindra Teknologi). PAT is RSUPPORT's exclusive distribution partner in Indonesia, and about 60 local reseller partners attended the event.
The event included an introduction to RSUPPORT's key solutions and business strategy. It also shared plans for expanding sales in the Indonesian market and ways to strengthen cooperation with partners.
RSUPPORT plans to work with PAT to establish an official distribution foundation in Indonesia and begin its full-scale push into the Indonesian market. Through this, RSUPPORT will accelerate its efforts to expand across Southeast Asia.
RSUPPORT said it will expand supply of RemoteCall to local companies and institutions, as well as expand supply of RemoteView to local companies and institutions, by leveraging PAT's network of about 80 resellers.
To that end, the company outlined plans to strengthen sales support for local partners and technical support for local partners. It also announced plans to build a stable distribution and sales base and to continue expanding market touchpoints through its reseller network.
The event featured introductions to the key functions of RemoteCall and the key functions of RemoteView, as well as use cases for RemoteCall and use cases for RemoteView. It also covered the direction for advancing products that incorporate AI technology.
According to RSUPPORT, RemoteCall is an enterprise remote support solution. RemoteCall supports PCs and mobile devices, and it helps remotely diagnose and resolve issues by using footage from on-site cameras. RSUPPORT said this can maximize the efficiency of customer center operations and enterprise IT help desk operations.
RSUPPORT said it will soon unveil a significantly enhanced version of its AI-based consultation summarization feature, as well as a significantly enhanced version of its AI-based guidance automation feature.
RemoteView is a remote access and control solution that can access PCs used for remote work or work from home, and it also has functions for managing industrial devices such as unmanned kiosks and digital signage. Through this, it enables integrated remote management of industrial devices, and the newly introduced "AI Report" uses AI to automatically analyze device monitoring data and provide reports on abnormal signs. As a result, the direction of service expansion is broadening from simple remote control to intelligent IT asset management.
Seo Hyung-soo, CEO of RSUPPORT, said the launch is an important starting point for fully building the company's business foundation in the Indonesian market. He added that the company plans to work closely with local partners to expand its presence in Indonesia and, in the future, broaden channel partnerships to major Southeast Asian countries.
Source: TECHWORLD · Lee Gwang-jae
Original: https://www.epnc.co.kr/news/articleView.html?idxno=406589
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Source: TECHWORLD
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