GS ITM Builds Next-Generation System for Korea Fire Safety Institute, Laying the Groundwork for Smart Public Administration
IT DAILY ·
✦ AI Summary
GS ITM said it had completed the construction of the Korea Fire Safety Institute's next-generation integrated information system and launched full-scale service.
The project included integrating and redesigning internal work systems and supporting the digital transformation of fire administration.
It separately built the institute's promotional website and the education and testing site, Fire Safety 24, and also introduced a data linkage system with the National Fire Agency, along with a mobile app, MIS, groupware, and the Fire Administration Support System.
GS ITM said on the 31st that it had completed the construction of the Korea Fire Safety Institute's next-generation integrated information system and launched full-scale service. The project involved integrating and redesigning the institute's internal work systems and supporting the digital transformation of fire administration.
The Korea Fire Safety Institute is an organization that carries out fire safety education, qualification management, and fire facility inspections, and it handles public duties aimed at protecting people's lives and property. It also operates nationwide education programs and large-scale civil service operations.
The Korea Fire Safety Institute pushed ahead with the next-generation project to raise the reliability of commissioned tasks from the National Fire Agency and create a convenient smart administrative environment. In response, GS ITM went beyond simply replacing aging infrastructure and redesigned the entire system from the ground up.
For user convenience, GS ITM separately built the institute's promotional website and the education and testing site, Fire Safety 24. It also strengthened the data linkage framework with the National Fire Agency.
It also introduced a new mobile app for work and education, a next-generation management information system (MIS), and groupware. In addition, it built the Fire Administration Support System to support collaboration between the institute and fire stations, improving the completeness of the platform.
The system overhaul improved on-site administrative efficiency. Education and testing operations were fully digitized, reducing processing time by moving away from the previous method that relied on paper document preparation and scanning. The data linkage structure with the National Fire Agency also shifted from manual handling to automated linkage, improving work accuracy.
As real-time retrieval of civil complaint consultation information became possible, the call center has maintained an answering rate of more than 97%.
GS ITM said the site-centered communication system was instrumental during the launch process. From the project preparation stage, GS ITM assigned specialized personnel, including project managers (PM), to the site and applied a hands-on work analysis approach to closely understand actual business processes. The process involved active participation from business, operations, and development teams, and based on this achievement, GS ITM is also continuously carrying out the operation and maintenance (SM) business for the Korea Fire Safety Institute's integrated information system.
A Korea Fire Safety Institute official said the project enabled the integration of fragmented public administrative services and internal processes, creating an opportunity to maximize work efficiency. The official added that it is now possible to provide faster and more accurate civil complaint services to the public and an efficient digital administrative environment for employees.
Kang Min-gyun, CEO of GS ITM, said the company precisely analyzed the Korea Fire Safety Institute's specialized work processes and focused on implementing system requirements from the business side. He added that, based on proven SI implementation capabilities and stable SM operation expertise, the company plans to continue strengthening its position as an IT service partner leading innovation in public smart platforms by combining SI implementation capabilities with SM operation expertise.
Source: IT DAILY · Yang Seung-gap
Original: https://www.itdaily.kr/news/articleView.html?idxno=241299
References
This article was produced with the help of an automated content generation algorithm.
Source: IT DAILY
View originalThis article was summarized and organized by BizCrush based on the original article from IT DAILY. For exact quotations and full details, please refer to the original article.