KT Pushes 'Next IT' Strategy Toward AX Platform Company
IT DAILY ·
✦ AI Summary
KT is advancing enterprise-wide IT modernization to strengthen information security and service stability, and the expanded strategy is called "Next IT." "Next IT" consists of three pillars: "Next IT Platform," "Next IT Infra" and "Next IT Works." KT plans to modernize major systems such as ERP, BSS and OSS in phases and apply AI and automation technologies from planning through operations.
KT is accelerating enterprise-wide IT modernization with the goal of laying the foundation for executing its "AI transformation platform company (AX Platform Company)" strategy. The aim of the modernization is to strengthen information security and improve service stability.
KT plans to expand the scope of modernization across its existing core IT systems. The expanded strategy is called "Next IT," and it consists of three pillars: "Next IT Platform," "Next IT Infra" and "Next IT Works."
Based on stable system operations and stronger information security, KT plans to apply AI and automation technologies across development and operations. Through this, the company aims to improve customer service quality and productivity, while also strengthening IT capabilities that support new services and AX businesses.
The photo shows KT employees discussing the direction of modernization for core business platforms based on "Next IT Platform."
KT will push forward the modernization of its core business platforms through Next IT Platform.
The main systems targeted for modernization are ERP, BSS and OSS, and KT plans to modernize these key systems in phases.
KT plans to advance major customer services such as AI-based authentication and payments, and also improve its data utilization framework.
Based on this, KT plans to provide personalized services for individual customers across online channels such as KT.com and My KT. Through this IT platform modernization, KT intends to respond quickly to market changes and improve the IT environment to boost employees' work efficiency.
Meanwhile, Next IT Infra focuses on building next-generation IT infrastructure with stability and security.
KT plans to raise infrastructure stability and security by using its next-generation internal cloud, "Next IPC (Internal Private Cloud)," and to create a foundation for a multi- and hybrid system that enables flexible use of IT resources.
KT is carrying out preemptive inspection and transition plans for systems that are reaching or have already reached end of support. The targets are major software and hardware. The purpose is to secure continuity of key services in preparation for disruption.
KT is also strengthening its IT system backup and disaster recovery (DR) framework. This is intended to reinforce the operational foundation so that core services can be maintained even if a disruption occurs.
The subheading is to enhance enterprise-wide AX execution capabilities. Against this backdrop, KT is pushing ahead with the Next IT Works strategy. The Next IT Works strategy centers on applying AI to actual work processes and changing the way people work.
KT's application of AI across the entire IT process covers planning, design, development, testing and operations. The core framework is AID-X (AI-Driven Everything). AID-X expands on existing AIDD (AI-Driven Development) and has been extended across all IT tasks, from planning to operations.
Through Next IT Works, KT is applying AI to actual work in order to drive changes in work methods. To this end, the company is regularly sharing best practices, work experiences and trial-and-error lessons from AI adoption, and is working to establish proven AI usage methods as the organization's standard way of working.
KT is moving to build an AX integrated platform to efficiently manage in-house AI agents, and based on this, it plans to strengthen AI agent use across employees' work as a whole. KT will then expand AI-based working methods across the entire group through AX capability enhancement programs and various expansion activities.
Executive Vice President Ok Gyeong-hwa, head of KT's IT division and CIO, said Next IT is a strategy to advance KT's continuous IT modernization to fit the AI era. He also outlined a direction to improve customer service quality and productivity by strengthening the stability and security of core platforms and infrastructure, and by applying AI across development and operations.
Source: IT DAILY · Seong Won-young
Original: https://www.itdaily.kr/news/articleView.html?idxno=241153
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Source: IT DAILY
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