tplus Expands Multilingual Website Service to 10 Languages for Foreign Customers
IT DAILY ·
✦ AI Summary
tplus launched a multilingual website service on the 14th to improve convenience for foreign customers.
The service supports more than 10 languages, including English, Japanese, Chinese, and Vietnamese.
It covers menu explanations, banner text, and activation services, and can be accessed via a flag-shaped button.
tplus, the budget mobile brand of Taekwang Group affiliate Korea Cable Telecom (kct), said on the 14th that it has launched a multilingual service on its website to improve convenience for foreign customers. The service supports more than 10 languages.
tplus supports English, Japanese, Chinese, Vietnamese, and other languages. The multilingual offering also covers explanations of the various menu items on the website.
Text included in banner images and activation services are also among the multilingual offerings. As a result, foreign customers can now use the full process, from checking service details to online self-activation, in multiple languages.
Users can access the feature by clicking the flag-shaped button on the website. With this launch, tplus has made the website's overall user experience available in multiple languages.
tplus is offering fare discounts for family customers during the summer vacation season and also provides partnership services with a range of brands, including Olive Young and Daiso. In addition, the tplus customer center operates a counseling connection service with an average wait time of within 5 minutes.
Regarding these operations, Lee Jae-seok, CEO of kct, said the company is expanding customer touchpoints to improve the convenience of telecom services for a wide range of customers, including foreign customers. He added that the company plans to continue strengthening services for foreigners and to keep carrying out various activities to enhance brand awareness.
Source: IT DAILY · Seong Won-young
Original: https://www.itdaily.kr/news/articleView.html?idxno=241001
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Source: IT DAILY
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