KB Kookmin Bank to Protect Customers and Prevent Recurrence After 119 Customers’ Information Leak
TECHWORLD ·
✦ Resumen de IA
KB Kookmin Bank said on the 2nd that external intrusion had led to the leak of the personal (credit) information of 119 people.
The leak occurred in a mobile work support system unrelated to internet banking and mobile banking, and included customers' names, phone numbers, addresses, and encrypted resident registration numbers.
The bank said it detected abnormal external access on the night of September 30, blocked the server and access routes, and announced individual notifications, operation of a customer center and dedicated counseling center, and full compensation in case of damage.
KB Kookmin Bank said on the 2nd that external intrusion had led to the leak of the personal (credit) information of 119 people.
The bank explained that the leak occurred in a mobile work support system for employees that is unrelated to customers' financial transactions such as internet banking and mobile banking. It said the leaked items varied by customer.
The types of leaked information included customers' names, phone numbers, addresses, and encrypted resident registration numbers, it said.
KB Kookmin Bank said it became aware on the night of September 30 of the possibility of an information leak caused by abnormal external access, and that it immediately blocked the server and access routes to prevent further damage.
Since then, KB Kookmin Bank has been individually informing affected customers about the leak and how to prevent secondary damage, and said it is operating its main customer center and a dedicated counseling center to handle damage reports and other inquiries.
KB Kookmin Bank said it will fully compensate customers if any damage occurs as a result of the information leak.
KB Kookmin Bank said it views the situation with the utmost seriousness. It also said it is conducting a ground-up review of all related processes to prevent additional damage and recurrence.
It added that an enterprise-wide emergency response system is being operated. The end of the article included a notice encouraging readers to sign up and use the service.
Source: TECHWORLD · Lee Gwang-jae
Original: https://www.epnc.co.kr/news/articleView.html?idxno=407743
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Source: TECHWORLD
Ver originalThis article was summarized and organized by BizCrush based on the original article from TECHWORLD. For exact quotations and full details, please refer to the original article.