TalkCrush Privacy Policy

BizCrush Inc., a Delaware corporation (“BizCrush,” “we,” “us,” or “our”), provides TalkCrush, a real-time speech-to-speech translation application. This Privacy Policy explains how we collect, use, retain, and disclose personal information when you use the TalkCrush application and related services (collectively, the “Service”).

TalkCrush uses your existing BizCrush account and processes only the account, conversation, device, usage, and support information described below. It does not require a separate TalkCrush account.

1. Scope and Account Relationship

You sign in to TalkCrush through your BizCrush account. In production, TalkCrush and BizCrush use the same account identifier, so TalkCrush activity can be associated with your existing BizCrush account. The BizCrush privacy policy also applies to the creation, authentication, maintenance, and deletion of that account.

This Policy applies to individual users of TalkCrush in the United States and elsewhere. Additional rights may apply based on where you live. It does not apply to information a third party processes under its own privacy policy after you direct information to that party.

2. U.S. Notice at Collection

This section describes the categories of personal information we may collect, the sources of that information, and the purposes for which we use it. We retain each category as described in Section 7.

2.1 Identifiers and Account Information

• Your BizCrush or Firebase account identifier;
• Your name, email address, and profile image;
• Basic Google or Apple sign-in information you authorize the sign-in provider to share; and
• Authentication status and security-related account metadata.

2.2 Audio and Conversation Information

When you start the microphone, TalkCrush processes information needed to translate and play the conversation in real time, including:

• Live microphone audio;
• Original and translated transcript text;
• Selected source and target languages;
• Generated speech audio; and
• Conversation, session, and utterance identifiers, direction, sequence, and timestamps.

Conversation content may reveal sensitive information depending on what you choose to say. We process that content to provide the features you request. We do not create voiceprints or use audio to identify you through biometric characteristics.

2.3 Device, Network, and Service Activity

• An app installation identifier and platform device identifier;
• Device platform, manufacturer, model, and device name;
• Operating-system, application version, and build information;
• Interface language, preferred locales, time zone, and selected language pair;
• IP address, access time, authentication logs, and network or error information; and
• Feature settings, credit usage, and service reliability events.

2.4 Communications and Support Information

If you contact us, we may process your email address, the content of your request, attachments, and diagnostic information you choose to provide.

2.5 Sources

We obtain this information:

• Directly from you when you sign in, speak, select settings, share content, or request support;
• Automatically from the app and device when you use the Service;
• From your existing BizCrush account and authentication providers; and
• From service providers that process information on our behalf.

TalkCrush does not access your contacts, photos, Google Calendar, or precise geolocation to provide real-time translation.

3. How We Use Information

We use personal information to:

• Authenticate you through your BizCrush account;
• Capture audio after you start the microphone;
• Recognize speech, translate text, display captions, and generate translated speech;
• Save and synchronize conversation history across authorized devices;
• Remember language, audio, and interface preferences;
• Administer credits and prevent unauthorized, fraudulent, or abusive use;
• Register supported devices and deliver compatible application updates;
• Secure, troubleshoot, maintain, and improve the reliability of the Service;
• Respond to support requests; and
• Comply with law, enforce our agreements, and protect users and the Service.

We do not use conversation content to build advertising profiles or make decisions that produce legal or similarly significant effects.

4. Local and Cloud Processing

4.1 On Your Device

TalkCrush caches conversation history in an encrypted local database. Its encryption key is stored separately using the Android Keystore or Apple Keychain, as applicable. The app also stores a local copy of audio sent for translation so you can review or share it. Sharing occurs only when you use your device’s share controls.

4.2 In the Cloud

Live audio is streamed through authenticated systems to provide speech recognition, translation, and generated speech. Our cloud conversation database stores account-scoped conversation metadata and provider-finalized original and translated text. Interim transcript tokens are not stored in that database.

TalkCrush does not store raw microphone audio or generated speech audio in its cloud conversation database. Service providers may process this audio transiently as needed to provide the requested features.

5. How We Disclose Information

5.1 Service Providers and Processors

We may disclose information to providers that perform services for us, including:

• Firebase and Google Cloud Platform for authentication, infrastructure, and related services;
• MongoDB Atlas for managed conversation and device data storage;
• Soniox for speech recognition, translation, and generated speech;
• OpenAI when an alternative or fallback translation configuration is enabled; and
• Infrastructure, security, monitoring, and customer-support providers.

These providers may process information only as needed to perform services for us and must protect it under applicable contracts and law.

5.2 Disclosures You Direct

We disclose information when you direct us to do so, such as when you export audio through your device’s share sheet. The selected destination’s privacy practices apply after you share the content.

5.3 Legal, Safety, and Corporate Transactions

We may disclose information when reasonably necessary to comply with law or legal process, protect the rights and safety of users or others, investigate fraud or security incidents, enforce our agreements, or complete a merger, acquisition, financing, reorganization, or sale of assets subject to appropriate safeguards.

6. Sales, Advertising, and Privacy Signals

We do not sell personal information for money or other valuable consideration. We do not share personal information for cross-context behavioral advertising, and we do not process it for targeted advertising. We do not offer financial incentives in exchange for the collection, sale, or sharing of personal information.

Because we do not engage in these activities, there is currently no separate “Do Not Sell or Share” control. Where applicable law requires us to recognize Global Privacy Control or another valid universal opt-out mechanism, we will treat the signal as a request to opt out of covered processing. TalkCrush does not track your activity across third-party websites. Browser “Do Not Track” signals are not interpreted because no uniform standard applies.

7. Retention and Deletion

• Account information: retained while needed to maintain your BizCrush account and for a reasonable period for security, legal compliance, and dispute resolution.
• Cloud conversation history: finalized original and translated text and related metadata may be retained until you request deletion, delete your BizCrush account, or the information is no longer needed to provide the Service.
• Local history and audio: remain in the app’s private storage until the applicable app data is removed or the app is uninstalled, subject to device and backup behavior.
• Device, security, and support data: retained for as long as reasonably necessary to operate, secure, troubleshoot, and support the Service and meet legal obligations.

In deciding retention periods, we consider the amount, nature, and sensitivity of the information, the purposes described in this Policy, user expectations, security and fraud-prevention needs, and legal or contractual requirements. Deleted information may remain temporarily in encrypted backups or security logs until those systems are overwritten through normal retention cycles.

TalkCrush deletion request

Request account or data deletion

Use the dedicated deletion-request page to request deletion of your BizCrush account and associated TalkCrush data, or only your TalkCrush cloud conversation history.

Open deletion request form

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. These may include encryption in transit, encrypted local conversation storage, access controls, authentication and authorization, restricted production access, logging, monitoring, and incident response.

No transmission or storage method is completely secure, and we cannot guarantee absolute security.

9. U.S. State Privacy Rights

Depending on your state of residence and the law that applies to us, you may have the right to:

• Confirm whether we process your personal information;
• Access or obtain a portable copy of personal information associated with you;
• Correct inaccurate personal information;
• Delete personal information, subject to legal exceptions;
• Opt out of sale, targeted advertising, or certain profiling;
• Limit certain uses and disclosures of sensitive personal information;
• Appeal a decision on your privacy request; and
• Exercise your rights without unlawful discrimination.

To submit a request, email support@bizcrush.ai with “Privacy Request” in the subject line and describe the right you want to exercise. We may verify your identity using your account or email and may request only the information reasonably necessary to complete verification. If your state provides an appeal right, you may appeal by replying to our decision with “Privacy Appeal.”

An authorized agent may submit a request where permitted by law. We may require proof of the agent’s authority and direct verification or confirmation from you. We will respond within the period required by applicable law.

9.1 California Disclosures

During the preceding 12 months, we collected the categories of personal information described in Section 2 from the sources in Section 2.5, used them for the purposes in Section 3, and disclosed them for business purposes to the recipient categories in Section 5. We did not sell personal information or share it for cross-context behavioral advertising.

We use potentially sensitive conversation content only to provide, secure, and support the Service, and not to infer characteristics about you for unrelated purposes. We do not disclose personal information to third parties for their own direct-marketing use.

10. International Processing

BizCrush is a United States corporation. We and our service providers may process information in the United States, the Republic of Korea, and other countries where privacy laws may differ from those where you live. Where required, we use appropriate safeguards and require providers to protect information consistently with this Policy and applicable law.

11. Children’s Privacy

TalkCrush is not directed to children under 13, and we do not knowingly collect personal information from a child under 13. If you believe a child under 13 has provided personal information, contact us so we can investigate and delete it as appropriate. A higher minimum age may apply where required by local law.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes to TalkCrush, our providers, legal requirements, or data practices. When we make material changes, we will update the effective date and provide additional notice or obtain consent where required by law.

13. Contact Us

If you have questions, concerns, or requests about this Privacy Policy or our processing of personal information, contact us at:

BizCrush Inc.
Email: support@bizcrush.ai
Address: 5th Floor, 6, Bongeunsa-ro 112-gil, Gangnam-gu, Seoul, Republic of Korea